Privacy policy

Privacy Policy

Last updated: 28 May 2026

1. Who We Are

Edible Culture ("we", "us", "our") operates the online store at edibleculture.co. We are the data controller responsible for your personal data.

For any privacy-related queries or requests, contact us at: jcharlesweaver@gmail.com

2. What Data We Collect

When you visit our store or place an order, we may collect:

  • Contact information — name, email address, phone number
  • Delivery information — shipping address
  • Payment information — processed securely by our payment providers (we do not store card details)
  • Order information — products purchased, order history
  • Technical data — IP address, browser type, pages visited, cookies

3. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries
  • Improve our store and customer experience
  • Send marketing communications (only with your consent)
  • Comply with legal obligations

4. Legal Bases for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Performance of a contract (Article 6(1)(b)) — to process and fulfil your orders and handle returns
  • Legitimate interests (Article 6(1)(f)) — to operate and improve our store, prevent fraud, and maintain security
  • Consent (Article 6(1)(a)) — for marketing emails and non-essential cookies (you may withdraw consent at any time)
  • Legal obligation (Article 6(1)(c)) — where we are required to process data to comply with the law

5. Sharing Your Data

We only share your data with trusted third parties where necessary:

Shopify — Our store is hosted by Shopify Inc. Shopify processes your data as our data processor to provide our e-commerce platform, including checkout, payments infrastructure, and store analytics. For more information, see Shopify's Consumer Privacy Policy.

Inkthreadable — We use Inkthreadable as our print-on-demand production and fulfilment partner. When you place an order, we share your name, delivery address, and order details with Inkthreadable solely for the purpose of producing and dispatching your order. This is done on the legal basis of performance of a contract.

Payment providers — We use PayPal and Shopify Payments to process transactions securely. These providers have their own privacy policies governing how they handle your payment data.

We do not sell your personal data to any third party.

6. Cookies

We use cookies and similar tracking technologies to operate our store and improve your experience. These include:

  • Essential cookies — required for the store to function
  • Analytics cookies — to understand how visitors use our site
  • Marketing cookies — to serve relevant advertising (only with your consent)

You can manage your cookie preferences via the cookie banner on our site.

7. Where Your Data Is Stored

Your data may be processed and stored outside the UK, including by Shopify and other service providers. Where this occurs, appropriate safeguards are in place in accordance with UK GDPR requirements.

8. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

  • Order data — kept for up to 7 years for legal and accounting purposes
  • Marketing data — kept until you withdraw consent or unsubscribe
  • Technical/analytics data — typically retained for up to 26 months

9. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Erase your data ("right to be forgotten"), where applicable
  • Restrict or object to processing in certain circumstances
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at: [your contact email]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Marketing Communications

We will only send you marketing emails if you have given your consent. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.

12. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Edible Culture Email: jcharlesweaver@gmail.com Website: edibleculture.co